What should I do if I think my package is lost?
If your tracking number shows it was delivered, please check with your local post office or email us at firstname.lastname@example.org.
What types of payment do you accept?
We accept all types of credit and debit payments including:
- Visa, MasterCard, Discover and America Express.
- PayPal and PayPal Credit.
- We do not accept: Checks, COD’s or Layaway’s.
What if I don’t like the dress when I receive it?
You have 14 days after receiving your item to decide if you want to keep it or return it.
Please see return details.
How soon will I receive my order?
You should receive your order within 2 to 3 business days.
Can I track my package?
Yes, all orders are shipped with tracking numbers.
Can I cancel or change my order?
To ensure you receive your order in a timely manner, we ship within 24 hours of payment received. If your order has been shipped we will be unable to cancel it so please follow the return procedures for items you wish to return.
How do I determine my size?
Please refer to our sizing charts, as some of our products have international sizing.
Do you accept international orders?
We do not accept international orders at this time.
Are items new?
We sell both new and gently used products please see item description.